News & Reviews News Wire MBTA says operations center policies now meet FTA requirements

MBTA says operations center policies now meet FTA requirements

By Trains Staff | August 12, 2023

| Last updated on February 3, 2024

Providing proper rest, end to dual-role scheduling close out federal directives

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Rapid-transit train at station
An MBTA Red Line train. The MBTA says it has now met FTA requirements in two key areas at the Operations Control Center for its rail system. MBTA

BOSTON — The Massachusetts Bay Transportation Authority said this week it has been in “sustained compliance” with policy changes addressing time off and scheduling for workers at the Operations Control Center for its rail transit system, closing out directives issued by the Federal Transit Administration last year.

The MBTA moves ensure that dispatching employees have sufficient recovery time off between shifts and are not scheduled to work both dispatcher and supervisor roles. Those were two of the three issues regarding the control center that the FTA ordered the transit agency to remedy in June 2022 [see “Federal directives order MBTA to address safety issues,” June 15, 2022]. The other issue regarded worker certification.

“These are important milestones on our path to creating and maintaining a safe and reliable transit system,” MBTA General Manager and CEO Phillip Eng said in a press release. “A well-trained, rested, and fully certified workforce inside our Operations Control Center is an integral part of our commitment to deliver the service our riders deserve.”

The MBTA continues to address a total of 39 Corrective Action Plans regarding other issues found by the FTA. It tracks its progress on those safety issues at this page on its website.

4 thoughts on “MBTA says operations center policies now meet FTA requirements

  1. “Seldom Willing” arrived on my doorstep a few hours ago. I’m on Page 85. It’s awesome!

    I don’t read much fiction, maybe a novel a year if even that. (I write more fiction than I read.) It takes a really great novel to gain my interest. Like this one.

    1. Charles, what does this have to do with the MBTA Operations Center? Just curious.

    2. I think it belongs to a posting August 10, 2023 about Fred Frailey’s new novel about the KC-Denver RR.

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