News & Reviews News Wire Second utility customer praises BNSF Railway’s coal service

Second utility customer praises BNSF Railway’s coal service

By Bill Stephens | August 16, 2023

Michigan utility cites service improvements this year, good communication last year

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orange locomotive and train comes around curve in Wyoming
A BNSF Railway coal train tackles Walker Hill in the Powder River Basin of Wyoming in October 2020. Bill Stephens

WASHINGTON — A Michigan electric utility company has praised the improvement in BNSF Railway’s coal train service this year, as well as the railroad’s “accurate and timely communication” during service problems last year.

Consumers Energy Co., based in Jackson, Mich., told the Surface Transportation Board this week that coal train cycle times have improved by more than 20% this year and that BNSF has been more receptive to adding trains when needed, which has allowed the utility to restore its coal stockpiles.

Last year was a different story due to crew shortages.

“As a customer of the BNSF Railway for approximately 40 years, we have seen the ebb and flow of rail service challenges, but 2022 presented some of the most impactful challenges on our business. High natural gas prices led to near-record levels of coal demand and the inability of the rail network to meet this demand resulted in the curtailment of coal generation, which ultimately increased the cost of electricity to Michigan’s electric customers,” Timothy Sparks, Consumers’ vice president, electric supply, told the STB.

But Sparks credits BNSF for working closely with the utility even though it could not receive as many Powder River Basin coal trains as it would have liked.

“By communicating an expectation of when trains could be added, we were able to develop a coal conservation strategy that allowed us to manage our coal inventory and mitigate the risk of running out of fuel,” Sparks wrote. “BNSF’s interest and awareness of our inventory levels helped them focus resources where they were most needed. Additionally, BNSF advocated on our behalf with connecting carriers to maximize throughput and minimize interchange time.”

Consumers Energy is the second BNSF coal customer to praise the railroad in a letter to federal regulators. The letters come amid a common carrier complaint and federal lawsuit filed by Navajo Transitional Energy Co., which claims BNSF has been unwilling to move more of its coal from Montana to export in British Columbia.

Consumers Energy operates the Karn Generating Plant near Essexville, which will be retired this year, and the Campbell Generating Plant in West Olive, which is scheduled to be shut down in 2025.

7 thoughts on “Second utility customer praises BNSF Railway’s coal service

  1. For years BNSF has gotten help on many matters by asking people and companies to write letters praising their service. I know because I received several requests over the years for such. It appears this could be another example,. Basically BNSF has been a good service railroad but has messed up on a couple of things: their terrible penalties for missing work, modified some, and laid off to many people. It remains to be seen if current management cures such problems.

  2. The only praise is coming from power plants in the east. Keep trying BNSF, find a provider in the west who is thrilled.

  3. After reading the other thoughts I would imagine BNSf should be able to be providing better service since they are doing less.

  4. News flash here…Consumers Power Essexville “Karn” generating plant received it’s last coal train in May of this year, and has since shut down for good. They only have natural gas generation going on there now. No more coal for that plant! Done for good.

  5. If their service has improved they are hoping the letter of praise will keep them on the list for continued good service.

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