OTTAWA, Ontario – Public officials in the Canadian capital are upset with the performance of the city’s new Confederation Line light rail operation, which is provided by Rideau Transit Group. Official plan to withhold monthly maintenance payments of up to $4.5 million a month until performance improves.
“They have failed the city and its residents,” City Manager Steve Kanellakos says, as quoted by CBC News. “We have not received what we paid for.”
The problems fall into four categories, the CBC reports: “the central computer system, the onboard computer system on individual rail vehicles, doors, and rail switches.”
In early October, the light rail line’s doors made the news when their malfunction caused widespread operational issues.
The 17.8-mile Confederation Line opened Sept. 14, and on Oct. 6 a number of redundant bus lines were retired, driving more ridership to light rail.
Even THE TRAINS are haywire in OTTAWA !