NJ Transit names new customer advocate

Head shot of man in coat and bow tie

NEWARK, N.J. — NJ Transit has named Franck Beaumin as the agency’s customer advocate, filling a position vacant for four years. Beaumin, a native of France, brings diverse international experience to the position. He has been a consultant on a bus rapid transit project in Bangladesh; was customer service project manager and customer experience manager […]

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Kawasaki ceremony marks 5,000th railcar for U.S. market

Man at podium with officials seated in background in front of subway car

YONKERS, N.Y. — Kawasaki Rail Car Inc. this week marked delivery of its 5,000th railcar in the United States since entering the U.S. market in 1979, holding a ceremony at its Yonkers plant featuring Metropolitan Transportation Authority CEO Janno Lieber and state and local elected officials. An R211 subway car for New York City Transit […]

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Norfolk Southern donates an additional $400,000 for hurricane relief

Norfolk Southern logo

ATLANTA — Norfolk Southern has donated an additional $400,000 to the American Red Cross to add in relief efforts following Hurricane Helene and Hurricane Milton, the company announced today (Oct. 10). The company had previously donated $100,000 to the organization for Helene relief on Oct. 1 [see “Norfolk Southern donates …,” Trains News Wire, Oct. […]

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Passenger, commuter rail operations resuming in Florida

Passenger train meets commuter train with station in background

MIAMI, Fla. — Passenger and commuter rail services in Florida are making plans to resume now that Hurricane Milton has passed through the state — although the storm has left significant damage in its wake. Amtrak, Brightline, and South Florida commuter operator Tri-Rail will all resume at least some service on Friday, Oct. 11 Tri-Rail […]

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Amtrak to end bus substitutions on Harrisburg Line ahead of schedule

Track maintenance equipment at work with track with new concrete ties in foreground

HARRISBURG, Pa. — Amtrak’s track renewal project on its Harrisburg Line is progressing ahead of schedule, allowing replacement bus service to end Nov. 7, two weeks earlier than originally projected, the passenger operator announced. Booking tools on the Amtrak website and app have been updated accordingly, with ticketing for Nov. 8 and beyond now available. […]

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Adirondack operating indifference continues: Analysis

Train at large station with covered walkways

MONTREAL — Some Amtrak trains are sorely in need of an advocate. A recent Trains News Wire round trip to Montreal underlines that today’s Adirondack has none. It remains a hapless victim of indifference on the part of multiple overseers who show little inclination to make the train the unique and attractive transportation choice it […]

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Railroads have no choice but to rebuild after Hurricane Helene: Commentary

Rail line dangling along river bank

ASHEVILLE, N.C. — Skepticism spread throughout the railroad community after Hurricane Helene’s devastating once-in-a-generation floods wiped out roadbeds, destroyed bridges, and left most of western North Carolina and eastern Tennessee unrecognizable. Some in the industry expressed doubt that CSX and Norfolk Southern would invest the dollars needed to repair widespread damages. More than 40 miles […]

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CPKC announces schedule, performers for 2024 Holiday Train

Locomotive and railroad cars decorated with holiday lights

CALGARY, Alberta — Canadian Pacific Kansas City has released the schedule and list of performers for the annual CPKC Holiday Train, which begins its tours through the U.S. and Canada on Nov. 20. The railroad’s holiday train will also continue to include the Holiday Express, originated by Kansas City Southern, which will make a 13-stop […]

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