NEW YORK — All Amtrak service between New York and New Haven has been cancelled because of ongoing track repairs, the passenger operator said in a service advisory posted at 9:30 a.m. ET today (Monday, July 22). At that time, the shutdown was expected to last for at least 4 hours.
An update posted at 10:30 a.m. ET indicates repairs are expected to be complete at 2 p.m. ET. That update also indicates Metro-North Railroad is honoring Amtrak tickets to New Haven from Grand Central Terminal, and the Metropolitan Transportation Authority website indicates Metro-North operations are currently on “on or close” to schedule. This suggests the problem is somewhere between Penn Station and New Rochelle, N.Y., where Amtrak’s Hell Gate Line and Metro-North’s New Haven Line meet, was the case with a recent Amtrak outage eventually attributed to a lightning strike [see “Amtrak NEC service halted between New York, Boston,” Trains News Wire, July 6, 2024]
Today’s problem comes just a day after Amtrak and NJ Transit service on the corridor was disrupted for about 2 hours on Sunday because of downed wires near Rahway, N.J. It continues a summer-long pattern of service disruptions, mostly in New Jersey, that saw Amtrak and NJ Transit blaming each other until New Jersey Gov. Phil Murphy called both sides together for a meeting, leading the parties to agree to a cooperative effort to seek solutions [see “Amtrak, NJ Transit pledge to work together …,” News Wire, June 28, 2024].
Amtrak bulletin. No mention here of MNRR alternate.
Service disrupted between New York and New Haven
July 22, 2024 10:30 AM
Service between New York (NYP) and New Haven (NHV) is temporarily canceled due to an unscheduled track repair. The track repair is estimated to be complete at approximately 2:00 pm. Customers ticketed to travel between New York and New Haven will have their tickets honnered by Metro-North from Grand Central Station to New Haven. Amtrak is communicating directly with impacted customers about this service interruption and offering options for rebooking their travel plans. Amtrak apologizes for any inconvenience caused by the disruption. Crews are working hard to correct the issues.
Customers with reservations on affected trains will typically be accommodated on trains with similar departure times or another day. Amtrak will waive additional charges for customers looking to change their reservation during the modified schedule by calling our reservation center at 1-800-USA-RAIL.