WASHINGTON — Amtrak has updated its mobile app to include the ability to select seats when booking tickets on trains with assigned seating.
The feature is available when purchasing tickets for Acela trains, as well as for business class on the Northeast Regional, Palmetto, Vermonter, and Carolinian.
Other features include updates on train status and schedule changes that display with reservations for trips within 24 hours; a station-to-station train tracker (also available at Amtrak.com), the ability to modify part of a trip through the app, and a “my trips” tab that will automatically show trips if there is a reservation that day.
“Understanding our customers are constantly on the go, Amtrak is committed to continually improving and expanding our mobile platform,” Eliot Hamlisch, Amtrak chief commercial officer, said in a press release. “We’ve listened to our customers and improved the Amtrak app’s design and functionality for a better experience. These new updates make it even easier for customers to focus on their journey, with more convenient access to tickets, train status, and more while they’re on-the-go.”
The app is available for both iOS and Android systems.
Cool. Now make assigned seating standard across all classes on the Corridor. The trains are far too packed and often lead to confusion and mayhem when boarding.
Amtrak is moving into the modern age. It’s long overdue but at least its progress.
Everything but timetables.