News & Reviews News Wire Carload Considerations: Windshield time is a necessary evil

Carload Considerations: Windshield time is a necessary evil

By Chase Gunnoe | September 19, 2024

Each day is like putting together a puzzle with the pieces of three or four other puzzles

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yellow and blue train on track
A CSX intermodal train rolls through Troy, Ohio, enroute to Cincinnati, Ohio. Chase Gunnoe

CLEVELAND, Ohio — Railroads have 720 minutes from when an engineer or conductor reports on-duty until his or her hours of service reach 12. This is a finite amount of time to perform safety checks, gather paperwork, and prepare locomotives and the train for departure. Line-of-road presents all kinds of opportunities for more delays. Assuming the train starts moving within two hours of the crew’s reporting time, the average manifest train may move 250-to-300 miles with one crew, but that’s without any work en route, minimal line-of-road delays, and maintaining a continuous 30-mph cadence for the rest of the trip. You can begin to appreciate how getting from terminal A to terminal B isn’t as straightforward.

But what if you don’t have the crew resources available at terminal A to advance the train to its next destination? Maybe the crew base is sick, or there are too many engineers rested and not enough conductors? Or maybe neither? Now hundreds of freight cars, each carrying product needed by customers, begins accruing terminal dwell while a trainmaster counts down the hours until a rested crew member is eligible for call. Once he or she reports to work and moves the freight, the issue is resolved, albeit behind schedule, right?

But what if there’s a high priority stack train out on the line-of-road that has to keep moving and is short on time because of something else? There goes your one crew. The perfect storm happens on railroads more often than you may think. It’s a recurring problem at terminals that move a lot of freight with few railroaders. It’s one reason local trainmasters have tough jobs. Each day is like putting together a puzzle with the pieces of three or four other puzzles.

Inefficient and cost prohibitive for railroads

Crews have good reasons for disliking them, but deadheads, or extended windshield time deadheading crews from their originating terminals to away terminals to hop on trains, or take rest for tomorrow’s freight, is sometimes a necessary evil. Small short lines to major Class Is manage deadheading, which adds up in costs from taxis, to hotels, and the overall labor expense of paying two crew members to deadhead in a vehicle. In the time it takes a crew to drive to an away terminal, they could have moved freight 100 miles had they reported to their home terminal.

Windshield time is a necessary part of the business though. In using the same scenario above, let’s suggest 150 freight cars have been sitting at terminal A for 10 hours waiting for a conductor to be rested. A couple hours later, a more pressing issue surfaces, and that only conductor in your roster is headed somewhere else to remedy a more time-sensitive problem. The clock restarts and you’re waiting another 12 plus hours for a rested crew member. Those 150 cars are going to stay at this terminal for at least 22 hours because of these circumstances.

Or, you can deadhead a rested crew from terminal B, who is sitting at the house and ready to go to work, and drive them to terminal A to turn and advance the train to terminal B, which is their home terminal upon arrival. There’s no hotel stay involved for these railroaders, and except for a 2 to 3 hour taxi ride, these railroaders are homebound.

Sure, you are not getting the full shift to maximize hours, but that freight will start moving within 3 to 4 hours, as opposed to another 12 to 14 hours. At the end of that crew’s shift, those 150 cars may have moved 125 miles closer to its next destination, meanwhile had the trainmaster waited for the conductor at terminal A, that train would still be at the original terminal.

These types of scenarios likely play out far too many times a day and there’s not a lot that railroads can do to fix it. It boils down to having the right amount of crews at the right places. However, as we discovered during the COVID-19 pandemic, labor was, and to some extent, still is competitive. You also don’t want to hire too many railroaders for too few trains or vice versa.

Keepin’ it moving

This is why I’m empathetic to these local managers and the railroaders who make tireless sacrifices to keep customers’ carloads moving. By keeping that freight moving, perhaps you’ve kept a customer’s entire production shift from having to work a weekend shift to make up for what otherwise would’ve been an unsustainable delay.

The methodology for this opinion piece originates from a letter written by U.S. Sen. Sherrod Brown, a democrat from Ohio, who called on CSX to reconsider its plans to adjust the size of its Collinwood Yard crew base in Cleveland. The Senator is concerned, in a written letter to CSX President and CEO Joseph Hinrichs, that the railroad’s decision to reduce its crew base in Cleveland will disrupt railroaders’ lives, decrease reliability, increase train delays, delay customer’s freight, and cause Ohioans to be stuck at grade crossings longer.

I understand the Senator’s concerns and those raised by his constituents, and I appreciate his interest in the railroad, but what if there is more to the story? And what if CSX’s decision to re-allocate crews to places other than Cleveland actually remedies another issue or series of issues we are not privy to, perhaps for a reason similar to what I hypothetically suggested above?

Maybe re-drawing the crew base map gives the railroad more flexibility to keep crews and freight moving efficiently? There’s a lot that happens behind the curtain that is complicated to explain to the average Joe? The pun was intended here.

CSX has proven to be a more customer-focused, community-oriented, and employee-centric railroad under the leadership of Mr. Hinrichs, a native Ohioan, might I add. This isn’t just my opinion, but it’s the sentiment across the organization and the customers who pay for the railroad’s services. Maybe these changes will help velocity and improve the reliability of customer’s freight?

I don’t think any railroad can afford to make a decision that achieves the opposite. There’s too much riding on railroads to be successful and accountable. I think there’s more to this one siloed example in Cleveland and I hope this column explains that.

— Carload Considerations is a monthly Trains News Wire commentary series. It discusses the freight rail industry, commodities, and economic trends. Its views are the opinion of its author with no particular emphasis on a specific railroad or shipper.

4 thoughts on “Carload Considerations: Windshield time is a necessary evil

  1. I think what Sen. Brown is not understanding is that Cleveland was the right location for a Conrail crew base as the Conrail network made and X with the lines Eastward towards Harrisburg and Albany and the lines Westward towards Chicago and St. Louis all meeting at Cleveland. With the split of Conrail the CSX network now converges at Willard, not at Cleveland. East of Willard is the former Conrail line to Albany, and the former B&O to Baltimore. West of Willard the system splits for St. Louis via the former Conrail and Chicago via the former B&O. This change should have been made decades ago with the integration of the Conrail lines into CSX. This is the only logical decision to operate the network smoothly. The network changed over 20 years ago, it is time to adjust the resources to fit the new network structure.

  2. This is nothing new. Back in the late 1960’s and early seventies, as a Penn-Central fireman, calls from the crew dispatcher to deadhead were money in the bank. We had a number of jobs at the steel mills at Burns Harbor Indiana that were bid and filled from the road board in Elkhart, but also covered by the Chicago crew dispatchers. A call for a deadhead to a Burns Harbor job meant four hours pay for the deadhead there and four hours pay for the deadhead home. Since this was pre-Amtrak we were supposed to take a Penn-Central passenger train from Englewood station to Gary, then a cab from the Gary to the yard office at either Midwest Steel or Bethlehem Steel, then reverse the process to return home after the shift was over. Everyone simply made the 50 minute drive in our car, avoiding the unnecessary hassle with riding the train. All mill jobs were 12 hour jobs, so this meant a call to deadhead to a mill job was 2 full days pay plus 4 hours overtime. There were 5 men on the crew, so whenever someone called in sick or took vacation the absence was filled off of the Chicago extra board.
    No wonder PC went broke!

  3. How can you be certain that Senator Brown isn’t aware of your suggestion “there’s more to the story”? Because it wasn’t in his letter? That’s not evidence that he’s unaware of whatever your “more to the story” might be.

  4. I was a crew caller (and other “clerk” jobs that weren’t clerical at all) at DeWitt for Conrail until I was laid off in 1982. Until 1980 trains operated with an engineer, conductor and 2 brakemen. The crew districts with about 150 miles, which made for great work on hotshots, but were too long for trains having work. Of course carload traffic was heavy. Deadheading was common, but almost never to provide crews to either Buffalo or Selkirk. Deadheading was mainly to offset the predominance of heavier trains eastbound and lighter trains westbound.

    Around 1982 crew districts were lengthened from Selkirk to Buffalo and cabooses and a brakeman was eliminated. The hump that was rebuilt in 1978 was shutdown and eventually ripped out (thank you Staggers deregulation, bye-bye to carloads).

    Regardless of the crew districts, the big differences today are without yard jobs and locals plus the 3 mile long trains the number of people available for call is a tiny fraction of 40 years ago. Even when road pool crews were exhausted back then I could almost always scrape together a 4 man crew even during blizzards and hunting season.

    I think to suggest the Henrich is “employee-centric” is incorrect. Shutting Collinwood as a crew base, forced relocation and lengthier crew districts is anything but “employee-centric”. Henrich is simply trying to cut jobs and have every crew working maximum distance for 12 hours straight. Winter will mess with his plans every year. Henrich is no different than Harrison. Heritage locomotives and denim shirts are PR.

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