News & Reviews News Wire Lengthy Amtrak delays in August come in many of the same places: Analysis

Lengthy Amtrak delays in August come in many of the same places: Analysis

By Bob Johnston | September 4, 2024

A month of on-time performance checks shows terminal delays, congested track segments, and breakdowns are frequent culprits

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Two long distance passenger trains meet
The eastbound Empire Builder is nearly two and a half hours late as it meets its on-time westbound counterpart in Brookfield, Wis., on Aug. 5, 2024.  David Lassen

CHICAGO — Amtrak’s Empire Builder departing Seattle on Aug. 30 got off to an on-time start, but was spotted over Labor Day weekend exiting Rugby, N.D., 13 hours, 29 minutes late at 1:18 p.m. on Sunday, Sept. 1 instead of 11:49 p.m. on Friday, Aug. 31. It would lose more time because a borrowed BNSF Railway freight locomotive is not geared to attain 79 mph maximum speeds. The straggler rolled into Chicago Union Station Monday at 6:53 a.m., 14 hours, 8 minutes off the advertised. At least at that hour, Amtrak was spared the need to find holiday weekend Windy City hotel rooms for a trainload of passengers.

Going-away view of passenger train passing grain elevators
A borrowed BNSF Railway freight locomotive leads the eastbound Empire Builder out of Rugby, N.D. on Sept. 1, 2024, more than 13 hours after it was scheduled to depart. The ALC42 Charger locomotives failed east of Ephrata, Wash., and the train sat for 9 hours before continuing with the rescue engine. Dale Niewoehner

What happened? Both of the train’s ALC42 Charger locomotives became disabled east of Ephrata, Wash. Including the need to secure replacement motive power and most likely transport a fresh operating crew to the site, the train lost more than 9 hours stopped overnight.

Both the Surface Transportation Board and Justice Department are currently collecting mountains of data exploring reasons and responsibilities for delays to the Sunset Limited and Crescent, respectively [see “STB to end discovery portion …,” Trains News Wire, Aug. 20, 2024, and “Buttigieg: Justice Department lawsuit …,” News Wire, Aug. 1, 2024]. And Amtrak meticulously slices, dices, and categorizes a monthly “Host Railroad Report” that attributes causes of delay minutes by route and host.

The Builder breakdown, on the other hand, is one of the final entries in a register of lengthy delays compiled by News Wire nearly every day during August. Instead of drawing general conclusions from eyes-glazing tables, this information is necessarily anecdotal and far from complete. For instance, no attempt was made to include electric transmission, heat, or flooding-related impacts that affected dozens of Northeast Corridor trains on multiple occasions [see “Weather issues disrupt Amtrak, NJ Transit…,” News Wire, Aug. 18, 2024].

Entries were gleaned from personal accounts, publicly available real-time system snapshots, and the Amtrak website’s “train status” advisories. The latter messages, also relayed to ticketed passengers, usually don’t explain the reason for delays, and never exact details if “mechanical issues” are singled out.

Before delving into delays, it is important to note that Amtrak originated more than 9,000 departures during the month—almost 300 per day. The overwhelming majority departed on time from their origination point and many encountering setbacks of any kind overcame them with recovery time, or padding, baked into their schedules. Nevertheless, lengthy delays inconvenience passengers and can adversely affect future ticket revenue while dramatically increasing operating costs. The object here is to shine a light on specific geographical and operational areas that need attention from Amtrak and hosts while also providing a “heads up” to potential travelers.

The 94 instances logged during the month were based on at least one hour of delay versus the schedule between stations or a half-hour delay departing an initial terminal. For this report, we’ll double those thresholds to focus only on en-route interruptions of at least 2 hours and terminal delays of 1 hour.

Slow-speed segments

Passenger train passes freight with orange locomotive
The eastbound Southwest Chief slinks past a BNSF train at congested Winslow, Ariz., on May 17, 2012. The Chief has been frequently delayed on this segment of BNSF’s Transcon. Bob Johnston

Certain long-distance trains repeatedly succumbed to freight train interference or slow orders that dealt a blow to punctual timekeeping. Intense weather conditions, particularly heat restrictions in areas subject to wide year-round temperature fluctuations, were also responsible.

Southwest Chief:
Barstow, Calif., to Gallup, N.M.: Eight times during the month;
Hutchinson, Kan., to La Junta, Colo.: Seven times.

Heavy freight interference on BNSF Railway’s Transcon stymied nearly every Chief to some extent. A 4-hour delay to westbound No. 3 on Aug. 8 in Kansas was attributed to “crew issues, rail congestion, speed restrictions, and passenger issues that required [emergency medical] assistance.” Some Chiefs got nailed in both segments. There were also a half-dozen delays of an hour or more in the Lamy, N.M.-Trinidad, Colo., section. Because the east- and westbound passenger trains meet where there are few passing sidings (even though they are the only trains on the line), cascading setbacks may push meets out of their scheduled slot east of Lamy.

Empire Builder:
Williston, N.D., to Shelby, Mont.: Five times.

“High temperatures may require trains to operate at lower speeds,” is the advisory on Amtrak’s website meant to explain precautions taken to account for heat-induced rail expansion potentially causing sun kinks. This kind of delay occurred all over the system in August, but the Builder suffered the most when temperatures rose into the 90-degree range for hundreds of miles on the northern plains. The month wasn’t as bad for Nos. 7 and 8 as earlier in the summer, but delays usually compounded if the day’s westbound train were significantly late arriving into Seattle or Portland, Ore. Scheduled 3 hours earlier at St. Paul, the eastbound Builder followed the Chicago-bound Borealis four times during the month or preceded it by less than an hour five times.

California Zephyr:
Reno to Salt Lake City and Helper, Utah, to Granby, Colo.: 6 times.

Timekeeping improved over both of these segments from earlier months, when there was more track obstruction and freight congestion. However, the Zephyr incurred additional weather-related slow orders on several occasions across Nebraska and Iowa in August.

Many other trains suffered multiple en route delays of 2 hours or more throughout the month. These were the result of pedestrian strikes, crossing collisions, host railroad freight train breakdowns, or Amtrak “mechanical issues.” The list includes Empire Service No. 280; the Crescent; City of New Orleans; Silver Star; Silver Meteor; Cardinal; and Texas Eagle.   

Terminal tardiness

People in large, open area of passenger train station
New York’s Moynihan Train Hall, as seen on May 1, 2023, isn’t a bad place to wait but there are few seats to accommodate a trainloads of passengers for more than an hour. Bob Johnston

Departure delays are the easiest to quantify, since a train either leaves on time or it doesn’t. At least 28 trains during the month departed their initial terminals more than an hour late. These include:

— New York, with at least seven recorded delayed starts of an hour or more. A particularly bad day for Sunnyside Yard shop forces was Aug. 5, when both the Silver Meteor and Crescent left 3 hours, 40 minutes late.

— Washington, D.C.’s five tardy departures were all Acela and Northeast Regionals, but on Aug. 30, the Meteor that departed 1:26 late from New York was 4:41 late leaving Washington after losing 2½ hours during the switch from electric to diesel power.

— Chicago showed marked improvement over previous months, with only four delays longer than an hour. Not included were several instances when congestion-delayed inbound Hiawathas from Milwaukee could not “flip back” on time. The tally does not include more than a week of Carl Sandburg cancelled trips early in the month when there was a shortage of serviceable Charger locomotives [see “Amtrak to resume second Chicago-Quincy train….,” News Wire, Aug. 8, 2024].     

— Seattle, Los Angeles, Emeryville, and New Orleans registered more than two hour-long tardy departures each when inbound equipment arrived in plenty of time and should have been ready to roll. The remainder occurred at remote terminals such as Pontiac, Mich.; Newport News, Va.; Carbondale, Ill.; Spokane, Wash.; and Pittsburgh, where the eastbound Pennsylvanian of Aug. 28 departed almost 4 hours late.

This snapshot omits delays and departures News Wire missed or many that inconvenienced travelers but didn’t reach  the stated parameters. But the account attempts to go beyond the antiseptic use of “delay minutes” to portray the real impact of delays on passengers and the need to address them.

10 thoughts on “Lengthy Amtrak delays in August come in many of the same places: Analysis

  1. I would love to see more investigation into the Chargers – from their service record to date, to the specific breakdown causes and what Siemens is doing about it to avoid sending future junk out of the factory, to why this issue isn’t getting the attention it deserves, from Amtrak itself to more media or governmental investigations. What sets the Chargers apart from when the F40s and GEs were new? All new models have some teething issues – but this has been a mess from the beginning.

    1. No doubt Amtrak will blame the borrowed BNSF locomotive rather than the mechanical failure of its own equipment, which many times, is the case…

  2. Hmm, perhaps Amtrak should get some SD70MACH units to supplement the Chargers and P42s on the less-fast routes.

  3. #8’s delay at Ephrata again has no excuse for having to operate with a BNSF loco all the way to CHI. Once Amtrak knew of the delay it should have added two additional locos to #7 to meet # 8 and replace the BNSF loco so # 8 could operate more on time. That applies IMO not only on the EB but CS, Chief, And Eagle. That is especially be important for trains from CHI having to use a freight loco to west coast and then back.

    Of course, that means Amtrak will need 4 – 6 locos ready to go if there is a breakdown enroute as well as CHI originators.

    Now that means more costs that will come out of Maintenance bonuses. Therefore, Amtrak will never do that until someone beats it into management’s head,

  4. That 4 hour delayed start of the Pennsylvanian of August 28 was due to failure of the cab signal display in the Amtrak P42DC and the wait for an NS locomotive to lead the train over a line without intermediate wayside signals. Some delays, such as highway crossing collisions, are unavoidable but issues attributable to poor maintenance are less excusable.

  5. “Both of the train’s ALC42 Charger locomotives became disabled east of Ephrata, Wash. ” I don’t believe the train had two (both) locomotives. The Empire Builder usually operates with two locomotives between Chicago and Spokane, and then the locomotive consist splits (or joins) at Spokane with one unit each operating between Spokane and Seattle and between Spokane and Portland. Therefore, it’s likely that the disabled train (8) had only one locomotive, and would pick up its second unit (from train 28) at Spokane. Indeed, the photograph of the train by the former mayor of Rugby, ND shows it had only two Amtrak locomotives at Rugby.

    1. Your explanation makes sense in that if both Chargers had failed , there would have been no HEP to power the train as the BNSF freight diesels don’t have HEP generators (at least that I’m aware of).

  6. The Chargers failed when they reached Ephrata, WA? That is only 170 miles east of Seattle. And its not even cold weather yet. Yes, I know they are rolling computers, but any reason for the breakdown only 2 hours out of Seattle?

    1. Just a nitpick here: There’s no Amtrak trains – even Acela – that go 170 miles in 2 hours (that’s 85 mph). Ephrata (actually 207 from Seattle) is a 5-hour trip. Your point about cold weather is well-taken. The weather pattern is forecast to change to La Nina this winter, which historically has meant colder than normal for the Northern Plains. However, I don’t expect that train delays will be any worse than this summer. Amtrak likely sees winter as a seasonal built-in excuse. I expect weeks of trains being canceled outright.

      Last year, Amtrak spokesperson Marc Magliari was on record as stating that eight degrees below zero Fahrenheit constituted “severe weather conditions” in Devils Lake, North Dakota. I bet those in Devils Lake laughed their collective butts off reading that! https://www.grandforksherald.com/news/north-dakota/amtrak-train-breaks-down-near-devils-lake

      I recall boarding the Empire Builder on December 2, 1991 in Devils Lake and the temperature was 47 degrees below zero Fahrenheit, and that wasn’t wind chill. The train was only 45 minutes late, but was powered with F40s and had equipment that wasn’t 40 years old. I wouldn’t chance it now…..

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