News & Reviews News Wire Train stations most likely spot for angry social media posts, study says

Train stations most likely spot for angry social media posts, study says

By Trains Staff | February 3, 2023

| Last updated on February 6, 2024


Study of posts from London, San Francisco finds hotels, restaurants mostly likely to reflect positive emotions

Email Newsletter

Get the newest photos, videos, stories, and more from Trains.com brands. Sign-up for email today!

Interior of train station
New York’s Moynihan Train Hall in November 2022. If any of these people are posting on social media, they’re probably not happy, according to a new study. David Lassen

KYOTO, Japan — That guy tapping away on his cellphone at the train station? If he’s on Twitter, he’s probably not happy.

Angry social media posts are most likely to originate at train stations, according to newly published research.

Sky News reports that researchers at the Kyoto Institute of Technology analyzed more than two million tweets from people in London and San Francisco, combining tweets with information on specific buildings and an open geographic database. They found train stations and other transportation locations, such as bridges and bus stops, were common spots for people to “rage post.”

Positive emotions were more likely to come from hotels and restaurants, the study said.

While researchers cautioned against overgeneralizing the results, they believe it could inform industries such as urban planning and tourism. KIT’s Panote Siriaraya said the study “highlights how it is possible to portray the characteristics of fine-grained emotions at a detailed spatial and temporal level throughout a whole city, using publicly available data sources.”

7 thoughts on “Train stations most likely spot for angry social media posts, study says

  1. When you cross the threshold of a hotel or restaurant they know they are not the only game in town. If first impressions are not there then you have the freedom to turn on your heels and leave. Furthermore the age of the professional critic is over; the public judges for themselves and spouts their opinions for all the world to hear.

    The current incarnation of passenger rail transportation doesn’t have such options. WYSIWYG. If you complain something MAY happen…or not.

  2. “That guy tapping away on his cell-phone at the train station? If he’s on Twitter, he’s probably not happy …”

    People on Twitter are never happy, especially if they’re in San Francisco ……

  3. “Researcher” is right up there with “advocate” and “influencer” in my personal hierarchy of useless labels attached to media “sources.”

You must login to submit a comment